Scaling Your Network: When & How to Move from 100 Mbps to 1 Gbps

We once watched a small office grind to a halt—video calls dropped, uploads stalled, and a tight deadline felt impossible. The IT lead called us; the fix was simple but strategic: a measured upgrade from 100 Mbps to 1Gbps.

That day taught us a clear lesson: modern business demands predictable connectivity. Cloud apps, collaboration tools, and high-definition calls need headroom. When teams grow or workloads shift, performance gaps show up fast.

We’ll explain how to judge timing, choose the right business broadband tier, and avoid common pitfalls. Our approach blends enterprise-grade service with flexible contracts and on-site installation—so upgrades are low disruption.

Expect faster transfers, clearer calls, and resilient remote access—plus 24/7 support and predictable costs that help you plan growth with confidence.

Key Takeaways

• Watch for peak-hour slowdowns and latency-sensitive failures as upgrade triggers.
• Business-grade broadband offers service commitments and device bundles that consumer plans lack.
• 1Gbps provides a strong foundation for multi-department demand and VPN resilience.
• Choose plans with waived modem fees, on-site install, and 24/7 support to reduce risk.
• Assess headcount, cloud usage, and security needs before right-sizing your plan.

Why SMEs in Singapore Outgrow 100 Mbps

When teams adopt more cloud apps and real‑time collaboration, a 100 Mbps pipe shows its limits.

We see small firms move rapidly to cloud-first workflows. ViewQwest’s SME plans target cloud applications, HD conferencing, large file sharing, multiple server hosting, and online backups—tasks that push a 100 Mbps connection past its comfort zone.

Daily operations—POS, CRM, and video calls—run at the same time. That concurrency creates contention for limited bandwidth and causes latency, jitter, and packet loss.

Security features such as VPNs, web filtering, and malware scanning add processing overhead. Cloud backups and offsite replication can saturate uplinks and delay critical data protection.

• Real-time collaboration creates bursty traffic that 100 Mbps struggles to handle.
• Customer-facing services slow when the office internet link is congested.
• More devices and users mean IT spends time firefighting instead of improving systems.

Result: teams wait longer, projects stall, and valuable data protection windows shrink—prompting many businesses to upgrade.

Key indicators it’s time to upgrade to 1 Gbps

We monitor a few clear signs that a link is under strain. These symptoms show up in daily work — and they point to the need for higher throughput before downtime or lost revenue follows.

Rising concurrent devices and bandwidth-heavy apps

Device counts rise — laptops, VoIP phones, cameras, and IoT endpoints. When many devices act at once, throughput becomes the limiter.

Lag in video calls, large file transfers, and cloud access

Frequent stutter or pixelation in video meetings is a clear sign the line is saturated at peak times.

Large file transfers that take minutes instead of seconds delay delivery and hurt customer timelines.

Guest WiFi and multiple departments competing for bandwidth

Guest access and separate teams create concurrent spikes. Finance, ops, and marketing can push the link to its limits during busy windows.

Security workloads and remote access straining the link

Always-on services — malware scanning, content filtering, and many VPN tunnels — consume capacity. Remote access sessions multiply on hybrid days and expose bottlenecks.

“Monitoring tools that show increasing packet loss and latency during core hours are hard proof: headroom is gone.”

• Action: Audit device totals and peak-hour app use.
• Action: Log video quality incidents and failed cloud logins.
• Action: Protect critical traffic with QoS rather than blanket throttles.

Business impact: what 1 Gbps delivers for daily operations

When bandwidth stops being the bottleneck, work moves faster and decisions follow suit.

Faster transfers accelerate production timelines. Large assets move quickly, so teams ship on schedule and productivity improves without process workarounds.

Real-time tools become truly real-time—video calls stay crisp, screen sharing is fluid, and multi-party meetings no longer drop frames. This raises the overall user experience during peak hours.

Cloud services respond instantly: logins, queries, and syncs feel local. Offsite backups finish in predictable windows, reducing risk to day-to-day operations.

Internal servers and apps face fewer collisions with internet traffic. With headroom available, IT can separate workloads and keep critical systems responsive.

• Guest access stops cannibalizing staff bandwidth, preserving performance for core tasks.
• Security tools run without dragging user sessions—DPI, filtering, and scans no longer cause slowdowns.
• Data pipelines and scheduled jobs complete on time, improving predictability across teams.

Result: the value is tangible and cultural—less waiting, clearer communication, and more wins per day.

Onboarding new hires and tools is smoother, and leadership sees KPIs climb as friction falls. In short, the link delivers measurable improvements to productivity and business operations.

scale network SME Singapore 1Gbps: your path from assessment to activation

Start by measuring real usage instead of guessing demand—data removes assumptions. We run a brief discovery to record peak hours, critical apps, concurrency, and traffic types. That baseline guides a plan tailored to actual needs.

Assess current usage, peak hours, and application mix

We collect simple telemetry and note frequent bottlenecks. This lets us match throughput to your busiest windows.

Map growth for the next 12-36 months

Choose a contract that fits your roadmap—ViewQwest offers 12, 24, and 36-month terms to match hiring and projects.

Select the right fibre broadband plan and device bundle

We help pick between 500 Mbps, 1 Gbps, or 2.5 Gbps and recommend WiFi 6 or WiFi 7 bundles with mesh where needed. Modem rental fees are waived to reduce start costs.

Schedule installation and minimize downtime

On-site installation occurs within 16 business working days. We coordinate change windows, run pre-activation checks, validate throughput, and verify VPNs and QoS.

• Services bundled: SecureNet Biz, OneVoice, Static IP.
• Support: documented configs and escalation paths for your IT team.
• Post-go-live: early metrics review and policy tuning across the first month.

Compare business broadband tiers: 500 Mbps vs 1 Gbps vs 2.5 Gbps

We compare three common business plans so you can pick the one that fits your team and tasks.

Each tier targets a clear workload profile. Choosing the wrong tier wastes budget or leaves you short during peak hours.

500 Mbps: ideal for micro offices and early-stage teams. It handles POS, CCTV, email, and light collaboration with cost efficiency. ViewQwest’s Fibernet Lite 500 mbps is built for this use case and keeps monthly spend modest.

1 Gbps: fits fast-growing businesses that use cloud apps, voice, and video heavily. This tier adds headroom for simultaneous HD calls and daytime backups. ViewQwest’s Fibernet Lite 1 gbps and OneBiz 1 Gbps bundles include OneVoice Premium for unified comms.

2.5 Gbps: made for teams with heavy data flows—frequent backups, large asset transfers, dev/test clusters, and broad WiFi coverage. It removes contention and supports dense AP deployments.

Tip: Align your broadband and LAN design—switch capacity and cabling must match the circuit to avoid bottlenecks.

Router and mesh choices to match your plan

Hardware selection turns a fast circuit into a fast, reliable connection across every office corner. We size gear to match user counts, app mix, and peak concurrency so the upgrade delivers real gains.

WiFi 6 routers for dependable performance

For most teams, WiFi 6 routers strike the best balance of cost and capability. Models like the ASUS AX56U and Linksys E7350 deliver stable throughput and good client density.

Use WiFi 6 where many laptops and VoIP phones work together; it reduces contention and improves latency for interactive apps.

WiFi 7 options for next‑gen speed

The ASUS RT-BE58U brings WiFi 7 benefits—higher raw rates, better scheduling, and lower latency. This is ideal when you want future-proofed coverage for heavy collaboration and low-latency tools.

Mesh systems for multi-room offices

Dense layouts often need mesh. The ASUS ZenWiFi BD4 offers WiFi 7 with wired backhaul so nodes stay consistent through walls and floors.

Power-user bundles for control and low latency

When admins need tight policy control, Alta Labs Route10 paired with AP6 access points is a strong choice. Route10 adds 2.5 Gbps ports, dual SFP+ up to 10G, PoE+, and built-in DPI for per-device rules.

Tip: we validate coverage with site surveys and heat maps, and confirm switch and cable capacity so the LAN never becomes the next bottleneck.

Final step: we match device counts and traffic profiles to AP placement, enable dual WAN and QoS, and hand over cloud management so IT keeps visibility as the estate grows.

Value-added services that boost productivity and security

Beyond raw speed, the right extras protect data and keep teams connected without friction. We pair core connectivity with managed features that make daily work safer and easier.

SecureNet Biz: defend the edge

SecureNet Biz is an award-winning add-on that blocks phishing, ransomware, and data exfiltration before users are affected. We apply tailored policies so protection fits your traffic and apps.

Static IP: consistent addressing for hosted services

A static IP simplifies hosting, VPNs, and remote workstation access for distributed teams. It keeps DNS and firewall rules stable and reduces admin overhead.

OneVoice: business-grade telephony

OneVoice delivers clear voice quality with predictable pricing—business lines start around $10.89–$16.35/mth and some bundles include a premium line. We design dial plans and QoS so calls stay crisp during peak hours.

What we do for you:

• Harden the edge with layered security and tuned DPI before go‑live.
• Clarify add-on pricing—Static IP at $22.20/mth and voice line options—so invoices are predictable.
• Bundle services to cut vendor sprawl and centralize support for your business broadband and related tools.
• Set governance, test voice QoS, and plan capacity for adding lines or extra IPs as you grow.

Result: a secure, manageable service stack that protects data, supports hosted apps, and keeps calls reliable.

Installation, onboarding, and time-to-go-live

A smooth go‑live begins long before technicians arrive—planning wins the day.

We coordinate site surveys and installation timelines to match your change windows. This keeps teams working and reduces visible disruption.

On-site installation is completed within 16 business working days from order acceptance. We target readiness quickly while preserving quality checks and verification.

Modem rental fees are waived. That lowers upfront costs and simplifies budgeting across the chosen contract term—12, 24, or 36 months.

What we do on activation day

• Stage and pre-configure devices—routers, mesh nodes, and APs—so cutover is clean.
• Configure VLANs, SSIDs, and QoS so voice and critical apps get priority immediately.
• Document WAN failover and escalation paths so your support teams act fast if needed.

Early-life support and handover

In the first month we provide proactive support—fine-tuning RF channels, bandwidth policies, and firmware. This stabilizes operations quickly.

We test backups, VPNs, and remote access with your stakeholders and confirm failover workflows work as intended.

Finally, we train your admins on dashboards and reporting, then lock in a post-install review cadence to validate outcomes against the contract and success metrics.

Commitment: predictable installation, waived rental fees, and round‑the‑clock support to get you live and keep you running.

Flexible contracts and terms for SMEs

Picking a term is a balancing act—flexibility now versus better pricing over time. We help you match commitment length to your runway and growth plan so cost and risk stay aligned.

12, 24, 36-month options to fit budget and roadmap

ViewQwest offers 12, 24, and 36-month choices. A 12-month contract gives maximum flexibility. A 24-month term balances price and agility. A 36-month term delivers the best long-term value and perks.

Early termination, upgrades, and downgrades: what to know

Upgrades are usually smooth and can happen mid-term with little disruption.

Downgrades or early exits may incur fees—finance teams should model that exposure before signing.

Reading the fine print: terms and conditions

Read installation windows, service credits, and on-site responsibilities carefully. Promotional pricing, month-by-month charges, and device bundles affect renewals and true cost.

• Map contract length to hiring and office moves.
• Confirm what each plan includes—devices, support tiers, and add-ons.
• Document approval contacts and review cadence so the agreement stays aligned with your roadmap.

Tip: ask for a simple summary of cancellation costs and upgrade paths before you sign.

Support that keeps you online around the clock

When issues arise outside business hours, fast, clear support keeps work moving.

We provide 24/7 support so your teams get help whenever critical connectivity affects operations. Phone and email channels connect you to technical staff who know your environment.

Our approach combines reactive fixes with proactive advice. We monitor, tune QoS and filtering, and suggest capacity changes before small problems grow.

• Streamlined ticketing and escalation with clear SLAs and status updates
• Integrated customer history so each incident is handled with context
• Runbooks, knowledge bases, and admin training to shorten resolution times
• Post-incident reviews and outcome measurements to prevent repeats

“We measure satisfaction and outcomes—not just closure times—to make support align with business goals.”

International bandwidth and global reach advantages

Removing international limits lets distributed teams use cloud tools without compromise. We offer Dynamic Business Broadband plans with no international bandwidth caps. That removes a common constraint for global collaboration.

Our carrier partnerships span 150+ countries. This gives consistent routing and predictable paths for remote offices and partners.

Local presence matters. We maintain teams across North and Southeast Asia to provide on-the-ground commercial and technical support.

Benefit: fewer interruptions, better latency to major cloud regions, and clear advice on data movement and compliance.

• Tailored solutions for global conferencing and distributed builds.
• Routing and peering tuned to lower latency to cloud platforms.
• Monitoring across global hops to isolate issues for customers quickly.
• Redundancy with multiple paths to reduce regional risk.

Enterprise-grade network expertise you can trust

We have delivered advanced connectivity since 2001—operating as an integrated carrier with infrastructure built for mission-critical business operations.

Our team brings more than two decades of carrier experience. We design and operate services used by demanding customers. That history reduces risk during upgrades and migrations.

Our enterprise-grade fibre underpins stable connectivity. It is engineered for performance, security, and predictable uptime. Service management follows industry‑certified processes to ensure consistent outcomes.

“We earn trust by outcomes—measured improvements in user experience and business continuity.”

• Right-sized solution design—topology, devices, and policies matched to your goals.
• Disciplined change control—installation, migration, and validation to enterprise standards.
• Clear documentation—diagrams, policy sets, and escalation maps for fast operations.
• Governance and KPIs—regular reviews to keep the solution aligned with evolving objectives.
• Partner coordination—with cloud, security, and systems integrators for cohesive delivery.

We propose solutions that match risk tolerance and business objectives. Our objective is simple: deliver reliable services that free teams to focus on outcomes—not firefighting.

Backup and continuity: LTE failover options

Redundant connectivity must be as tested and documented as any critical business process. A planned failover keeps teams working and customers satisfied when the primary link fails.

Fibre + LTE for 100% uptime assurance

We architect dual-WAN designs—primary fibre with LTE failover—to maintain your connection during access outages. Providers such as MyRepublic combine GPON fibre with 4G LTE and advertise 100% uptime assurance.

LTE backup preserves critical traffic like voice, VPNs, and security updates while bulk data waits for the primary link to return.

Tip: define failover policies so priority apps and subnets remain active during an outage.

Hardware inclusions and one-time charges to consider

Review what the vendor includes: free fibre/TP installation, ONT and LTE router rental, and SIM provisioning. We document installation steps—APN settings and health checks—so cutovers are predictable.

• Plan UPS capacity so routers and LTE endpoints stay powered during short outages.
• Right-size LTE plans to limit surprise data costs while preserving service continuity.
• Inventory one-time charges—activation, relocation, and on-site engineering—when budgeting.

We test simulated failovers quarterly, keep logs for security and compliance, and publish runbooks so post‑outage recovery is fast and clear.

Pricing snapshots: 1 Gbps and 2.5 Gbps for businesses

A compact pricing snapshot helps teams compare real costs and device bundles.

We list representative offers so budgeting is straightforward. Fibernet Lite 1Gbps starts at about $140 per month and includes a free 1 Month SecureNet Biz trial and waived modem rental.

OneBiz Lite 1Gbps shows $173.99 / mth (U.P. $245.99 / month) and bundles a OneVoice Premium line plus an ASUS AX56U WiFi 6 router. For higher throughput, Fibernet Lite 2.5Gbps begins around $289 per month; alternate offers appear at $292.12 / mth with an ASUS RT-BE58U WiFi 7 device.

• Transparent ranges: 1 Gbps from about $140 per month depending on term.
• Add-ons: Static IP from $22.20/mth; OneVoice lines from $10.89–$16.35/mth.
• Equipment: modem rental is commonly waived to improve total value.

Contract length shapes the per‑month price. Longer terms often lower the monthly fee and add promotions. We map expected productivity gains to monthly spend so decisions focus on value, not just headline speed.

Always confirm current offers: final quotes, device options, and bundle terms depend on active promotions and chosen contract length.

Cloud, security, and device considerations at 1 Gbps

At higher throughput, policy and device choices shape day-to-day reliability more than raw speed. We focus on practical controls that keep cloud paths and on-prem services working smoothly.

Optimizing for cloud services and backups

We reserve bandwidth for core workflows—voice, collaboration, and critical SaaS—so interactive apps stay responsive. Backups run as incremental or differential jobs and use lower QoS tiers during business hours to avoid contention.

Access control, DPI, and traffic shaping for SMEs

We apply access control and DPI to curb risky traffic and enforce compliance. Devices like the Alta Labs Route10 bring built‑in DPI and policy management, letting admins shape flows per user or service.

• Segment traffic with VLANs to isolate voice, guest, and sensitive systems.
• Define data egress rules to limit shadow IT and high‑risk destinations.
• Monitor utilization with dashboards that prompt AP additions or bandwidth changes.
• Validate endpoints—firmware, secure configs, and MFA for admin access.

We enable zero‑touch onboarding and regular audits so performance and security keep pace with growth.

For guidance on routing and peering implications that affect cloud paths, see peering and transit choices. These decisions influence data flow and the true value of your business broadband.

Switching providers or starting fresh: making it seamless

A smooth provider change starts with a clear inventory of what matters to your operations. We gather circuits, porting needs, and downstream dependencies so the new plans match actual business needs. This reduces surprises and keeps day‑to‑day work steady.

We align timelines with your existing contract to avoid overlap fees and limit exposure to early termination charges. Our team schedules installation and orchestrates cutover windows so production traffic only moves after parallel testing confirms readiness.

Voice continuity matters: we port OneVoice or third‑party numbers with minimal downtime. Firewalls, SSIDs, and routing policies are backed up before any change so we can roll back if checkpoints fail.

End users and admins get clear support. We brief staff on go‑live expectations, provide admin training and runbooks, and validate SaaS allowlists, VPN peers, and monitoring tools against new IPs and routes.

Result: a predictable migration—on‑site installation, dedicated contact forms, and 24/7 support ensure rapid response during early life and a final review that verifies performance and security goals.

Conclusion

Final word, a well‑timed broadband upgrade removes friction and returns hours of productive time each week.

We help businesses choose between 500 Mbps, 1 Gbps, and 2.5 Gbps fibre plans so day‑to‑day operations run without interruption. Our offers include waived modem rental, clear per‑mth pricing, and flexible 12/24/36‑month contracts.

We deliver the full service: on‑site installation within 16 business working days, 24/7 support, router and mesh options, and add‑ons like SecureNet Biz, Static IP ($22.20/mth), and OneVoice lines ($10.89–$16.35/mth).

Choose a plan that matches business needs and get predictable performance, simpler billing, and fast activation so teams and customers notice the difference from day one.